Shipping Policy

Delivering Orders

Unless otherwise specified elsewhere on the website, when the purchase is placed, or you receive an email notice that an item in your order has been delayed, orders typically ship between 2–7 business days of processing payment. Any anticipated delivery dates provided are merely projections. Orders may have delays as a result of verification or order placement time. Orders could arrive in various shipments. Every purchase made on Taotronics.com is made in accordance with a shipment contract. This indicates that when you give the item to the carrier, the risk of loss and ownership of such products pass to you.

Delivery Address

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee.
You will get a "Item Confirmation" email from us* once you submit your order and our fulfilment team completes it. Your order information, including your order number, shipping address, billing address, and a detailed list of all the products (and flavors) you ordered, will all be included in this email.

A "Shipping Confirmation" email from us** will be sent to you once your order has left our fulfilment center. If you chose a tracked delivery option, you will receive this email with your tracking information and instructions on how to track your product. Note that orders are typically fulfilled the same day or the following working day.
If you’re unsure which shipping method you selected for your order, you can also find this information available in your Order Confirmation email (which we send to you immediately after we receive your order).

HOW ARE SHIPPING RATES DETERMINED?

Shipping rates vary depending on the shipping method you selected during checkout and the gross weight of your order. To calculate the exact cost of shipping for your order, please follow the steps below:

  1. Add all your products to your Shopping Cart
  2. Go to your Shopping Cart (top right of browser screen), then select “Check Out”
  3. Enter your email and shipping address
  4. Shipping options will be presented on the following page.
For a better understanding of our typical shipping times, please see each service